What Information We Hold and Why
When you open an account, we collect the details you provide — your name, mobile number, and the payment method you use, whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal creates a transaction record tied to your account wallet. We also collect device
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and session data: your browser type, IP address, and the pages you visit within the platform. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Payment data from bKash, Nagad, and Rocket is
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used only to process your transactions and verify your identity when you request a withdrawal. If you contact our support team, that conversation is logged and linked to your account for follow-up. We retain your data for as long as your account is active and for
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a period after closure as required by applicable regulations. You can request a copy of your data or ask us to delete it — see the contact section below. Availability of this service depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.